1. Who we are
Internal RP (“Internal RP”, “we”, “us”, “our”) runs the website at internalrp.co.uk, its online store, and the Internal RP FiveM roleplay server and community.
Contact us about privacy at [email protected] or by opening a support ticket in our Discord.
Internal RP is not affiliated with or endorsed by Rockstar Games, Take-Two Interactive, Cfx.re or Discord.
2. What this policy covers
This policy explains what personal data we collect when you visit our website, log in with Discord, buy from our store, appear in our Content Creators or Gangs sections, or receive a purchase in game. It does not cover third-party sites we link to (Discord, YouTube, TikTok, Twitch, Cfx.re), which have their own policies.
3. The data we collect
When you browse the site
- Technical data: IP address, browser and device type, pages visited, and the date and time of your visit. This is recorded in our hosting provider’s server logs.
- Preferences: whether you chose the light or dark colour scheme. This is stored in your browser only (see our Cookie Policy).
When you log in with Discord We use Discord’s login (OAuth2). Discord shares with us:
- your Discord user ID, username, display name and avatar;
- your email address;
- whether you are a member of our Discord servers and which roles you hold. We use this to give the content creator and staff store discounts automatically.
We never see or store your Discord password.
When you buy from the store
- Your name, email address and billing address.
- Order details: what you bought, the price, discounts applied, voucher amounts and order history.
- The game identifiers needed to deliver your purchase to you in game, such as your Discord ID and FiveM/Cfx.re licence identifier, and the character it was delivered to.
- Payment is handled by Stripe/PayPal. We do not receive or store your full card details. We receive confirmation of payment, the transaction ID and the last four digits of the card, if the provider shares them.
If you are a content creator If you hold the Content Creator role in our Discord and are registered with our stream announcer bot, we publish a profile in the Content Creators section of the site. It contains your Discord display name and avatar, your streaming channel links, and whether you are live now (checked through Twitch’s public API). We may add details you give us, such as a bio or other social links.
Gangs section The Gangs section shows in-game gang information taken from our game server: gang name, territory, ranks and in-game character names. These are fictional roleplay details. We do not publish your real name or Discord identity in this section unless you ask us to.
When you contact us We keep whatever you send us, for example in a Discord ticket or an email.
4. How we use your data, and our lawful basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Letting you log in, and keeping your account and basket working | Contract, and legitimate interests |
| Taking payment, delivering your purchase in game, and handling support, refunds and chargebacks | Contract |
| Applying content creator and staff discounts | Contract, and legitimate interests |
| Publishing Content Creator profiles and live status | Legitimate interests (promoting our creators and community). You can opt out at any time. |
| Showing in-game gang information | Legitimate interests (showcasing the roleplay community) |
| Keeping the site, store and server secure, and stopping fraud, cheating and abuse of purchases | Legitimate interests |
| Keeping order and accounting records | Legal obligation (HMRC record-keeping) |
| Non-essential cookies, if we add any | Consent |
We do not sell your personal data. We do not use it for advertising profiling, and we do not make decisions about you that are based solely on automated processing and have legal or similarly significant effects.
5. Who we share it with
We share personal data only with service providers who help us run Internal RP, and only as much as they need:
- OVHCloud: hosts the website and store.
- OVHcloud: hosts our game server (data centre in France).
- Stripe & PayPal: processes payments.
- Discord: login, roles and support tickets.
- Twitch: we check whether a listed creator is live.
- Gmail: order confirmation emails.
We may also disclose data if the law requires it, or to protect our rights, our players or the public (for example, in a fraud investigation or chargeback dispute).
6. International transfers
Some of our providers, such as Discord, Twitch and [payment provider], are based in or process data in the United States or other countries outside the UK. Where this happens, we rely on the UK’s adequacy regulations (including the UK Extension to the EU–US Data Privacy Framework) or on the UK International Data Transfer Agreement or Addendum, so that your data stays protected.
7. How long we keep it
| Data | Kept for |
|---|---|
| Order and payment records | 6 years from the end of the financial year they relate to (tax law) |
| Account and Discord login data | While your account is active, and deleted within 90 days of your last login or when you ask us to delete it |
| Content Creator profile | Unpublished when you lose the Content Creator role or ask us to remove it, and deleted within 48 hours after that |
| Support tickets and messages | 12 months |
| Server logs | 30 days |
We may keep a limited record for longer if we need it for a dispute, chargeback, fraud or ban enforcement.
8. Your rights
Under UK data protection law you have the right to:
- access a copy of your personal data;
- have inaccurate data corrected;
- have your data deleted (unless we need to keep it, for example for tax records);
- restrict or object to our use of it, including any use based on legitimate interests;
- data portability;
- withdraw consent at any time, where we rely on consent.
To use any of these rights, email [email protected] or open a ticket in our Discord. We will reply within one month. We may need to confirm your identity first, for example by asking you to message us from the Discord account concerned.
If you’re unhappy with how we’ve handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
9. Age
Our community and store are for people aged 18 and over. We do not knowingly collect data from anyone younger. If you think someone underage has given us their data, contact us and we will delete it.
10. Security
We use HTTPS across the site, restrict admin access, and use read-only access between our systems wherever we can. No system is perfectly secure, but we take reasonable steps to protect your data.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date above will change, and we will announce significant changes in our Discord.